I fondly recall a cheeky little film on customer service from the 1980s called Remember Me. This short film inspired us all to remember those customers that we might have unwittingly ignored. Customers make decisions one way or another and our indifference to them does not bode well. How does that link to business advise for 2021? 2020 brought us lots to remember including that…
In the past seven months since the arrival of COVID-19, much has changed. We heard strategic prophets at the outset talk about how the next two years, will bring us the same amount of change anticipated for the coming two decades. Wow, much to assimilate and adapt to so quickly. As millions of people in Canada have transitioned to remote working, many things are different….
Have you ever been confused or discouraged when you’ve discovered that a team is not performing as expected or a team member isn’t fitting in? What happened? Did you inherit leadership of the team or personally assemble it? Has the team climate changed dramatically, maybe a pandemic has set in? Sadly, that is our reality six months into COVID-19. What Makes People Tick? In our…
A favourite resource of ours when working with teams is the body of work undertaken by Patrick Lencioni, which is summed up and his terrific book called The Advantage. Our associate Gabriel, took the time to synthesize this book into a brief post on some of the key learnings. We hope you enjoy it and find ways to apply it within your team and organization….
We are live in a time with many unplanned distractions (COVID-19, isolation, negative news, markets swirling…) competing for our attention, some even of our own doing. The book ‘Essentialism’ offers a refreshing antidote to staying grounded and committed to what is most important. The Author, Greg McKeown, purveys that becoming an Essentialist is not easy, but the potential benefits to one’s life are overwhelming. When…
In this blog, a Logia client agreed to share some of their testimonial thoughts on an experience from early in the coaching/mentoring process. That is when we introduced a psychometric assessment we often recommend, the MERIT Profile™. It explores defined components of our character and innate behaviour which is often called our personality profile. Our innate behavior (how we have before we think; habits &…
In this time of great pause for many activities and things in our lives, due to sheltering at home for the pandemic, we have the opportunity to build up our vital aspects of our character or be victim in their absence or weakness. This insightful article by our blogging associate, Gabriel Olver, focuses on ‘self discipline’ which plays a huge role in our personal success…
It was a great honour to be given the opportunity to speak with other leaders on a recent webinar hosted by the Raj Manek Mentorship Program. My one hour session (link below) was entitled ‘Finding Balance, New Habits and a Healthy Mindset’ in the context of the COVID-19 reality we are all experiencing. Perhaps this topic is of interest to you as well. https://manekmentorship.sk.ca/networking-events/speaker-presentations/
Business is certainly not ‘as usual’ for everyone in recent days with the pandemic upon us. The amount of stress I have encountered in clients these past few weeks has been profound. The not so good news is that I suspect it will not abate for awhile. The comforting news is that clients seem to really appreciate and benefit from the opportunity for brief conversations…
